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FT Customer Service Desk Associate

Position Description
Responsible for responding to customer inquiries, providing support throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans, processing sales and returns using a cash register, and addressing customer complaints.
Job Requirements
Requires morning, afternoon, and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Minimum Qualifications
6 months experience using a computer, including inputting, accessing, modifying, or outputting information. 6 months experience using a handheld device (e. g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.
Preferred Qualifications
Associate's Degree in Business, Retail Management, Specialty related to department (e. g., design, appliances), or related field. 6 months experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. 6 months retail experience. 6 months experience as a cashier.



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